It takes all of us to show that we CARE
We provide resources, referrals and education to students, faculty and staff while serving students who need assistance.
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Who We AreToggle More Info
Student Care Services is here to assist students in managing life stressors that may impact their academics and personal well-being. Our goal is to offer guidance, resources, and referrals by identifying essential needs, and attempting to remove obstacles to reduce distress.
When a student requests assistance or our office receives a referral for services
we will attempt to contact or meet with the student in person. Our office may assist
through a variety of interventions, university services, and community referrals.
In addition, this office assist students looking to complete a withdrawal for extenuating
circumstances. Our goal is to ensure the safety of both the student and the FGCU community
by intervening before a student reaches crisis level.
Student Care Services
Student Care Video
What We DoToggle More Info
The goal is to assist at-risk students whose success may be impeded by crises, life stressors, and other barriers or obstacles.
To that end, Student Care Services may:
In addition, to coordinate care across campus resources such as the Counseling & Psychological Services, Adaptive Services, Student Health Services, Academic Services, Financial Aid, Prevention and Wellness, etc. The SCS staff is typically the first contact when gathering information about how to assist a student in need or connecting them with additional resources. If a student is struggling and you are unsure how to assist, please contact our office.
What to ExpectToggle More Info
Your initial appointment with a member of the Student Care Services team may last approximately 30 minutes to discuss your particular situation an assess options for you as a student. Depending on the situation we will explore areas related to mental and emotional health, academic difficulties, living environment, financial circumstances, etc., in an effort to identify areas of need and options for support. We may discuss processes available to assist the student in addition to on and off-campus resources and options to address a student’s need.
Follow-up or Check-in Appointments
Follow-up or check-in appointments are a way for you to remain connected with SCS to discuss your connection to resources, academic success, and mental and emotional well-being. Often these follow up appointments are conducted during a 30 minute in-person appointment, but you and SCS staff may also arrange to check in by phone, email or video conference when appropriate.
If you've been in hospital for a behavioral health crisis, such as a psychiatric emergency or medical care for severe intoxication, you will need to meet with a SCS in order to support your transition back to the campus environment. The goal of this appointment is to ensure you have the resources and care in place that you may need to maintain your academic and personal well-being.
Class Absence Notifications
Unforeseen events or circumstances may occur that cause a student to be absent from class. These could include illness, bereavement, accident, or a catastrophic event such as fire. If such issues arise, students are encouraged to notify their instructors as soon as possible in order to apprise them of the circumstances leading to their absence from classes and to develop a plan, with a timetable, to make up missed coursework. Students may be asked to provide documentation to provide perspective that the class absence is warranted. Instructors are expected to make reasonable accommodations for these class absences including administration of make-up assignments and exams whenever possible. After receiving appropriate documentation, we can send a courtesy class absence notification to faculty informing them of a student’s current situation and the period of time the student is anticipating missing class. This memorandum does not necessarily constitute an excused absence. It is strongly recommended that students alert their academic advisor as well to notify them of the circumstances and discuss potential next steps with them.
Who Can ReferToggle More Info
The short answer is anyone can make a referral for CARE services. We frequently receive referrals from:
How To Make a ReferralToggle More Info
Complete our Online Referral Form.
When making a referral, complete the "Description/Narrative" section with as much detail as possible. We ask that you provide a detailed and objective description of actual observed behavior, concern, statements, written communication, etc. Also, provide specific examples of observed behavior, direct quotes of what the student said and attach any emails exchanged, concerning writings, personal statements, etc.
We have found that when you have a relationship with the student, it is helpful to let the student know that you plan to make a referral based on your concerns. Let them know why you are concerned, and how you think Student Care Services can be helpful. Remind them that the referral is designed to get them support and resources.
It is a good idea to file a Referral to Student Care if you are working with a student and:
If you need further assistance in determining if you need to file a report, please
contact us. It is our goal to intervene before the student reaches a crisis level. This process
offers supportive intervention and guidance to any FGCU student who is in distress
Behavioral Consultation and Assessment Team (BCAT) and Threat Management Team (TAM)
University EventsToggle More Info
Each year, Student Care Services coordinates the university’s annual memorial ceremony, FGCU Remembers. This ceremony is held on the last Tuesday in March to honors current students, faculty, and staff who have passed away during the previous year. All family and friends of FGCU are welcome to attend.