ITS Student Services

Student Technology Support

ITS provides support for students through the University Help Desk

Call (239) 590-1188
1. Help Desk staff are available to assist Monday - Friday 7:00 am to 11:00 pm and Saturday 8:00 am to 5:00 pm
2. Please leave a voice mail during non-business hours
Email helpdesk@fgcu.edu
Visit us in person at Ben Hill Griffin Hall - 252
Submit a request via our Request Site
Live in FGCU housing, and need help? Please visit our Residential Site

New to FGCU?
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How Can I reset my Eagle Access password?
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What does my Eagle Access Account give me access to?
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What can you do with an Eagle Access Account?
- An Eagle Access Account allows you to access FGCU resources, including:
  - Eagle email
  - University applications such as Canvas and Gulfline
  - Lab and classroom computers
  - Other University resources
What do I do if I can't login?
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Classroom/event technology request
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Does FGCU have computer labs?
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FGCU's campus has several computer labs equipped with the Microsoft Office Suite of programs. These are available for student and public use to access the Internet, send and receive email, or use class-specific software. The labs are designed to assist you in completing homework assignments and other tasks related to furthering your educational goals. Get more information.