Faculty & Staff Technology Support
ITS provides support for faculty and staff through the Help Desk.
How to Get Help:
- Call (239) 590-1188
- We have Help Desk staff available to assist Monday - Friday 7:00 am to 11:00 pm and
Saturdays from 8:00 am to 5:00 pm
- You can leave a voice mail during non business hours
- Email our staff helpdesk@fgcu.edu
- Visit us in person BHG - 252
- Submit a request via our Request Site
Technology Resources for Faculty and Staff
Learn how to connect remotely/off campus
-
Manage your FGCU Eagle account
Toggle More Info
To manage your account, use the password reset portal; enroll in the portal as soon as possible to enable password reset ability without
the need to contact the University Help Desk for assistance.
-
What does my account give me access to?
Toggle More Info
For specific information about your FGCU account and other resources, please see our
FAQ.
-
Classroom/event technology request
Toggle More Info
-
HiPerGator AI - Access to the fastest artificial intelligence supercomputer in higher education
Toggle More Info
FGCU is partnered with the University of Florida to provide faculty and students with
unparalleled computing power to improve lives, bolster industry, and create economic
growth across our state. The possibilities are endless when applied to instruction,
research, and course development. Please contact the University Help Desk to learn
more.
-
Gartner Research and Services - Research and analysis services at your fingertips
Toggle More Info
Gartner is a leading information technology and consulting firm providing research
and analysis services to inform and support decision-making in higher education and
other industry sectors.
Gartner Campus Access is a faster, smarter way to research, enriching the learning
experience by allowing students and faculty to tap into real-life examples of technology
use, advances, and trends. Gartner services provided to faculty and students include:
Faculty |
Students |
- Advice on elevating curriculum with objective, real-world examples
- Access data substantiating research
- Best practices on new educational technology integration into the classroom
- Insight into IT industry trends, business issues, organizations, and strategies
|
- Access 1,900 Global Analysts = Experts in Everything IT
- Insight into technology used in your field of study
- Data to support class projects, papers, and presentations
- Relevant case studies and business issues
|
Click here to access Gartner's services.