ITS Faculty & Staff Services

Faculty & Staff Technology Support

ITS provides support for faculty and staff through the Help Desk.

How to Get Help:

  1. Searchable ITS Knowledge Base for technology guides at your fingertips
  2. Email our staff at: helpdesk@fgcu.edu
  3. Call (239) 590-1188
    • We have Help Desk staff available to assist Monday - Friday 7:00 am to 11:00 pm and Saturdays from 8:00 am to 5:00 pm
    • You can leave a voicemail during non-business hours
  4. Visit us in person at: Ben Hill Griffin Hall - 252
  5. Submit a request via our Request Site

Technology Resources for Faculty and Staff

Learn how to connect remotely/off campus

  • Manage your  FGCU Eagle account

  • What does my account give me access to?

  • Classroom/event technology request

  • HiPerGator AI - Access to the fastest artificial intelligence supercomputer in higher education

  • Gartner Research and Services - Research and analysis services at your fingertips